RETAIL BUYERS

What is CREOATE?

CREOATE is a wholesale marketplace showcasing products from independent creatives, makers and designers. Our marketplace helps you discover and buy exciting new products for your brick and mortar and online stores.

We help you connect directly with markers and provide sustainable way to try new products all the time.

Net 30-60 payment terms mean you have some breathing room to sell items before you are required to pay.

How can I search for new products and makers? 
Discovery and exploration is one of our main objectives. We require makers to assign a unique category to each product so that you can browse by areas and values that matter to you. New products and makers are added all the time and we’ll feature our top picks or best-sellers on our home page. You can filter products by category or values at any time.

Can I ask questions about the products or makers before I buy?
Yes! You can ask a question about anything on the site via the ‘Message Us’ link. If you prefer to speak with a member of the Creoate team, you can send your question to us at hello@creoate.com.

Do you check the quality of the products?
Yes, we approve each new maker and product that is added to the site. By focusing on products by skilled creative entrepreneurs, we aim to bring you the highest quality experience. We also personally connect with each host to ensure our quality standards.

How do I open a Creoate account?
It’s easy! Just click on the Join The Independent Movement button on the Creoate homepage and fill in some basic details to get started. Accounts are approved by our team typically within 24 hours.

Why do I need to register?
You only need to register to view the entire catalogue from makers and prior to making a purchase. This allows us to get to know you as maintaining our community values are an important part of our service. You can browse highlights on our site without registering.

Are my credit card details safe?
Yes – your card and data security is important to us! All credit card transactions through Creoate are completed via Stripe, a leading global payment processing firm. Stripe provides full compliance with the strictest PCI Level 1 certification. Credit card data does not cross our servers and is not stored on them, in compliance with PCI standards.

What if I have questions or need help with selecting products?

We know running a retail business is not easy. That is why our store team, based in Covent Garden, is on hand to also help you pick products that are handpicked based on our own showroom data in real life. This service is completely complimentary, simply reach out to us on hello@creoate.com.

Fees, Taxes and Payments

Who is responsible for taxes imposed upon ticket sales?
You as a buyer are responsible for paying tax on any revenue generated by sales. When setting the price for your product, please take tax into account or abide by the RRP set by the brand.

Still have an unanswered question? Contact us via email at hello@creoate.com.